From Funeral to Adventure: A Manager's Real Art of Asking
I Was the One Hosting the Funeral Meeting
Ever stood in front of a silent meeting room and felt the dread of “okay, who wants to start”?
No one speaks. You ask for opinions and get “nothing in particular.” As a rookie manager, I treated this as a problem with the team. Then I read The New Art of Asking and realized the real cause was somewhere else entirely — my own questions were hosting the funeral.
To unlock the diverse talents of your team, change the quality of the questions you throw at them.
I’m still early on the management curve, but here are the lessons I want to write down.
From “Military” to “Expedition” Mindset
The book splits team worldviews into two.
| Worldview | Style |
|---|---|
| Military | Replicate past success patterns. Orders and execution |
| Expedition | Move flexibly and creatively in unknown situations |
Today’s uncertainty means past patterns alone no longer win. The expedition style has no recipe — communication between members with strong individual obsessions creates new paths through “different perspectives.”
What this requires is treating human curiosity and obsession as team resources. Don’t lean on “I-already-get-it” assumptions. The goal is not a debate that searches for the optimal answer, but a dialogue curious about the other’s hidden assumptions. The smallest unit of tooling for that is the question.
Four Basic Patterns of Asking
The book organizes the basics into four patterns.
1. Draw Out Individuality, Respect Obsessions
A team’s potential opens only when each member’s obsessions surface and differences are respected. Good questions come from genuine curiosity and let you reach the reasons behind an obsession. Questions that feel like evaluations make people shrink.
2. Add Constraints to Spark Thought
Humans become less creative when given total freedom. “Feel free to say anything” is the worst question for getting people to talk. Constraints like “How would you redesign this if your budget were halved?” or “Who do you want to be in three years?” produce freer answers.
3. Add Playfulness So People Want to Answer
Bad questions impose pressure and shut people down. Playfulness — white space, experiments — restarts thinking. Instead of “Any good ideas?”, try “Any bad ideas?” The more authoritative the setting, the harder this pattern hits.
4. Loosen Frozen Thinking, Generate Surprises
Member obsessions live in the parts they don’t usually show. To pull these out, shake words they keep using. If the team assumes “convenience is always better,” ask “What’s something you keep using even though it’s inconvenient?” That surfaces values strong enough to outweigh inconvenience.
The Real Power Lives in a Cycle
Single-shot questions are useful, but the book’s true claim is the see → build → ask cycle.
See ───▶ Build ───▶ Ask
▲ │
└── observe reaction ┘
1. See — Observation Plus Meaning
“Seeing” is observing the other person and assigning meaning to what you see. If someone stares at the wall during a lively meeting, “they are staring” is just observation. Whether or not you are right, “are they bored?” or “are they frustrated?” — that is seeing.
Four guide questions: Are they trapped by something? Where is their obsession? Are they off-track from their obsession? Are they suppressing something?
2. Build — Designing the Question
Three steps: define the unknown (e.g., the value our service provides) → tune direction (subject and time axis; raising abstraction lifts perspective, “you personally” pulls it into ownership) → add constraints (e.g., “Who do you want to be in three years?“).
3. Ask — Then See Again
After asking, see again. Expression, silence, hesitation — every signal feeds the next question. More cycles, higher resolution.
What About Teammates You Find Difficult?
If you’re thinking “fine for the people I get along with, but what about the difficult ones?” — the book has an answer.
You could reshuffle and only work with people you click with. But doing this consistently narrows your manager’s field of view. The book is direct:
A manager is someone who can collaborate beyond personal preferences. That capacity is the real measure of being a manager.
So how do you face the teammate you find difficult?
Don’t try to change the other person. Look at why your own deep psyche labels them difficult.
The source of the discomfort is almost always something inside you: a past experience, an unprocessed emotion, the inverse of a value you hold tightly. Once you put that into words, the other person quietly becomes “just different.” In the sense of inspecting yourself before speaking, this is the same posture as the words-are-blades post — letting words mature before throwing them.
Closing Thoughts
The deepest shake from The New Art of Asking was realizing a manager’s real job is questions, not answers. Show the answer and the team moves — military. Ask the right question and the team moves itself — expedition.
I still catch myself leading with answers. Even so, just being conscious of the four patterns and the three-step cycle has already shifted the air in my meetings.
Like the post on not bringing motivation to work, asking isn’t a manager’s personal talent — it’s a system that produces team output. That’s the message I’m taking away.
If your next 1-on-1 is on the calendar, you might try walking in with no answers and just one good question prepared. The conversation that follows is usually a different one entirely.
Related Articles
- Words Are Blades — Once Spoken, They Stay With the Other Person — Letting words mature before throwing them
- Don’t Bring Motivation to Work — Like Brushing Your Teeth, Let Systems Deliver Results — Systems instead of willpower
- Anything But Absolute Yes Is a No — Essentialism in Practice — Discerning what truly matters